Primary Duties & Responsibilities

• Provide general administrative and clerical support, including answering phones, greeting visitors, processing mail, and maintaining records.
• Assist Front Office staff with day-to-day operations, customer inquiries, and departmental coordination.
• Support the Utilities Administration Office by processing utility payments, assisting customers with billing questions, and completing related documentation.
• Prepare and maintain accurate files, reports, and correspondence.
• Operate office equipment such as computers, printers, scanners, and multi-line phone systems.
• Perform data entry with accuracy and attention to detail.
• Assist with scheduling, public inquiries, and information requests.
• Collaborate with other city departments as needed to support efficient operations.
• Other duties as assigned.

Qualifications

• High school diploma or equivalent required.
• Previous experience in an administrative, clerical, or customer service role preferred.
• Strong communication and interpersonal skills.
• Proficiency with computers and common office software (Microsoft Office, email, etc.).
• Ability to multitask, stay organized, and maintain confidentiality.
• Professional and courteous demeanor.

Benefits

• Competitive pay
• Health, dental, and vision insurance
• MO Lagers Retirement benefits
• Paid holidays and Paid Time Off
• Additional benefits in accordance with City policy

How to Apply

The application can be found attached to this post, or by visiting the city's website at www.waynesvillemo.org. Completed applications may be submitted in person, by mail, or via email to john.doyle@waynesville. Questions regarding the position can be emailed. Applications must be received by December 22nd, 2025.

The City of Waynesville is an Equal Opportunity Employer.